Solutions Consultant

June 19, 2018 - August 17, 2018
Location:Salt Lake City, UT
Employment Type:Full Time

MasterControl Inc. creates software solutions that enable life science and other regulated companies to deliver life-improving products to more people sooner. MasterControl's integrated solutions accelerate ROI and increase efficiencies by automating and securely managing critical business processes throughout the entire product lifecycle. More than 1,000 companies worldwide, ranging in size from five employees to tens of thousands, rely on MasterControl cloud solutions to automate processes for new product development, clinical, regulatory, quality management, supplier management, manufacturing and post-market surveillance. MasterControl solutions are well-known for being scalable, easy to implement, easy to validate and easy to use. For more information, visit


The Solutions Consultant role will be responsible for working with RAEs, RAAs and CSRs to provide needed product sales support to successfully close business. The Solutions Consultant will work with the sales representatives to research and understand the needs of the customers in the Life Sciences and ISO regulated industries. They will have in depth knowledge of medical device, pharmaceutical, blood and biologics, ISO, etc. compliance issues and processes and know how to speak to the various stakeholders in these industries, addressing their pains and defining the overall technical and business solution. This person will lead internal technical resources to prepare and deliver compelling demonstrations and presentations.


Support Sales efforts to win business from new and existing customers
Be able to configure and demonstrate in depth product functionality per prospect requirements
Understand and be able to present how MasterControl can be used throughout all applicable aspects of a customer's business
Support the response to functional aspects of RFXs.
Support other departmental needs for product demonstrations
Work with Solutions engineers in support of all product sales tools including demo database, harbor tour, trial sites and other.
Provide product related training for sales staff when needed

In depth knowledge of Quality Management and Quality Processes related to the Life Sciences and ISO regulated Industries, including the issues involved in complying with FDA regulations and ISO standards
BA or BS degree preferred or equivalent experience
Professional and interpersonal skills required to develop and foster positive relationships
Proficient using web based applications and MS Office products
Outstanding communication skills (both verbal and written)
Life sciences and/or ISO regulated Industry expertise
Excellent presentation skills
Must be able to function and think under pressure to articulate solutions to complex problems
Ability to meet tight deadlines
Up to 50% travel required
Experience working in a life-sciences or ISO regulated industry

Ability to operate a computer and work at a desk for extended periods of time
Bending, stooping and lifting are occasionally required of this position
Ability to communicate effectively in writing, in person, over the telephone and in e-mail
Why Work Here?



MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours. MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet.

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere. Which is why we say - #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can't really go wrong. MasterControl could be your next (and last) career move!

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

Generous PTO package of three weeks, increasing after just three years of employment
Competitive compensation with annual merit increase reviews
100% medical premium coverage (yes, you read that right!)
Dental/Vision Plans
401k Plan
Employer Paid Life Insurance Policy ($50K)
Great Flexibility
Wellness Programs (every employee gets a Fitbit!)
Applicants must be currently authorized to work in the United states on a full-time basis.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Click Here to Download Complete Job Description

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