Salesforce System Administrator

April 28, 2018 - June 26, 2018
Location:Salt Lake city, UT
Salary Range:DOE - Hourly
Employment Type:Full Time

MasterControl Inc. creates software solutions that enable life science and other regulated companies to deliver life-improving products to more people sooner. MasterControl's integrated solutions accelerate ROI and increase efficiencies by automating and securely managing critical business processes throughout the entire product lifecycle. More than 1,000 companies worldwide, ranging in size from five employees to tens of thousands, rely on MasterControl cloud solutions to automate processes for new product development, clinical, regulatory, quality management, supplier management, manufacturing and post-market surveillance. MasterControl solutions are well-known for being scalable, easy to implement, easy to validate and easy to use. For more information, visit


The Salesforce System Administrator will work as part of our fast-paced, dynamic Sales Operations team to support and develop our Salesforce applications with the goal of maximizing efficiency and support organizational processes. This role will be responsible for making changes to the system, maintaining security and integrity, verifying data quality, providing user trainings, writing process documentation, and managing reports/dashboards. A successful candidate should keep current on best practices, recent releases and AppExchange solutions, and must be able to interface with stakeholders across the organization to enhance the system to meet business needs.

Proactively work with internal stakeholders to make changes to maximize effectiveness and improve visibility of the customer lifecycle while meeting end-users' needs
Coordinate requirements gathering, scoping, prioritization and completion of new development projects within the Sales Operations team
Implement configuration changes and new features including new workflows, approval processes, and custom objects
Manage change control processes to ensure no interruptions in day-to-day use of Salesforce while still providing visibility into changes
Maintain data tables, report folders, and dashboards.
Create custom reports for Sales Managements
Develop training curriculum and materials
Adhere to best practices for Salesforce processes, data governance, administrative process, and user adoption
Document system configuration, workflows, and field/data maps
Stay up-to-date on Salesforce best practices, updates, new features, releases, and AppExchange solutions
Update users, hierarchies, territories, licenses and storage data
Monitor and improve data integrity, especially in the case of data imports and migrations
Implement and support system integrations
Qualifications:REQUIRED SKILLS

3+ years' experience as a system administrator
Able to document and execute detailed specifications from high-level requirements with minimal supervision
Excellent project management and change control skills
Understanding of Customer Relationship Management fundamentals
Strong background in reporting, especially in presenting data to executives
Superb teamwork and communication skills
Bachelor's Degree
Self-Starter who is detailed-oriented

Experience as a Salesforce CPQ system administrator
Experience as a Financial Force system administrator
com Advanced Administrator Certification
Experience using CRM as part of Customer Success initiatives
Experience in customer coding and integration management

Ability to work non-standard hours on occasion, when necessary.
Ability to operate a computer and work at a desk for extended periods of time.



MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours. MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet.

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere. Which is why we say - #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can't really go wrong. MasterControl could be your next (and last) career move!

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

Generous PTO package of three weeks, increasing after just three years of employment
Competitive compensation with annual merit increase reviews
100% medical premium coverage (yes, you read that right!)
Dental/Vision Plans
401k Plan
Employer Paid Life Insurance Policy ($50K)
Great Flexibility
Wellness Programs (every employee gets a Fitbit!)
Applicants must be currently authorized to work in the United states on a full-time basis.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Click Here to Download Complete Job Description

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