Sales Operations Specialist

April 28, 2018 - June 26, 2018
Location:Salt Lake City, UT
Salary Range:DOE - Hourly
Employment Type:Full Time
Description:About MasterControl:

MasterControl Inc. creates software solutions that enable life science and other regulated companies to deliver life-improving products to more people sooner. MasterControl's integrated solutions accelerate ROI and increase efficiencies by automating and securely managing critical business processes throughout the entire product lifecycle. More than 1,000 companies worldwide, ranging in size from five employees to tens of thousands, rely on MasterControl cloud solutions to automate processes for new product development, clinical, regulatory, quality management, supplier management, manufacturing and post-market surveillance. MasterControl solutions are well-known for being scalable, easy to implement, easy to validate and easy to use. For more information, visit


The Sales Operations Specialist provides operational support for MasterControl sales representatives and management team. The role focuses on managing sales process, coordination of sales in a web-based tracking system, support of sales members through communication and trainings, and effectively administrating projects and project-oriented tasks. The role will work in a fast-paced, dynamic team environment and will be a member of MasterControl's world-class Sales Operations group.


Management of the sales web portal and coordination of resource requests (RFP, trial sites, material requests, visits, audits and others).
Develop, maintain and distribute sales analytics, surveys, industry research, competitive information, and territory maps as needed.
Provide sales support including, quote creation, order processing, tickets, pricelist management, and other sales support related tasks.
Manage projects focused on achieving department and company goals.
Support sales communication and training, sales summits, sales training webinars, newletters, curriculum and sales literature.
Assist with events, travel, and other administrative duties as needed.
Assist in managing and developing sales references, customer advocates, and customer success.
Assist with pricing analysis and pricelist management.
Other tasks and projects as assigned.

College Degree or equivalent experience.
Work experience preferred to include a minimum of 2 years in an administrative or sales support position with sales tool development a plus.
Experience using MS Office tools, Adobe Acrobat, computer systems, and communication tools. (Database experience preferred)
Experience with analytics and reporting.
Experience with corporate event planning.
Strong communication skills including writing, editing and responding to communications from customers.
Ability to manage multiple projects, coordinate project details among multiple departments, and meet rigid deadlines.

Ability to work non-standard hours on occasion, when necessary.
Bending, stooping and lifting are integral aspects of this position.
Ability to operate a computer and work at a desk for extended periods of time.
Ability to communicate effectively in writing, in person, over the telephone and in e-mail.
Why Work Here?



MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours. MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet.

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere. Which is why we say - #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can't really go wrong. MasterControl could be your next (and last) career move!

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

Generous PTO package of three weeks, increasing after just three years of employment
Competitive compensation with annual merit increase reviews
100% medical premium coverage (yes, you read that right!)
Dental/Vision Plans
401k Plan
Employer Paid Life Insurance Policy ($50K)
Great Flexibility
Wellness Programs (every employee gets a Fitbit!)
Applicants must be currently authorized to work in the United states on a full-time basis.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
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