Agile Manager - eBR Labs

December 13, 2017 - February 11, 2018
Location:Salt Lake City, UT
Benefits:Here are some of the benefits MasterControl employees enjoy: Generous PTO package of three weeks, increasing after just three years of employment Competitive compensation with annual merit increase reviews 100% medical premium coverage (yes, you read that right!) Dental/Vision Plans 401k Plan Employer Paid Life Insurance Policy ($50K) Great Flexibility Wellness Programs (every employee gets a Fitbit!)
Employment Type:Full Time
Description:About MasterControl

MasterControl Inc. creates software solutions that enable life science and other regulated companies to deliver life-improving products to more people sooner. The MasterControl Business Excellence Platform (BxP) accelerates ROI and increases efficiencies by automating and securely managing critical business processes throughout the entire product lifecycle. More than 1,000 companies worldwide, ranging in size from five employees to tens of thousands, rely on MasterControl BxP cloud solutions to automate processes for new product development, clinical, regulatory, quality management, supplier management, manufacturing and post-market surveillance. MasterControl solutions are well-known for being scalable, easy to implement, easy to validate and easy to use. For more information, visit

This document is collaborate the role and responsibilities of a Manager in Labs at MasterControl. As we change our development lifecycle to adopt SAFe practices and principles, we should look to change our Management structure, roles, and responsibilities to match that of SAFe and Lean-agile practices.

From what I have seen and read about is that management by team is the solution that works and go best with SAFe and Lean-agile practices.

Agile Manager's Role and Responsibilities:

The manager role is a manager who exhibits the principles and practices of Lean-Agile leadership. Their main focus is to facilitate and manage teams, and are not expected to produce teamwork. Further, the manager has personal responsibility for the coaching and career development of direct reports, takes responsibility for eliminating impediments, and actively evolves the systems in which all knowledge workers operate. They have final accountability for the effective value delivery as well. A summary of responsibilities are stated below.
Duties:Personnel and Team Development:
Attract, recruit, and retain capable individuals
Build high performance teams; influence mission and purpose for individuals and teams
Perform career counseling and personal development
Listen and support teams in problem identification, root cause analysis, and decision-making
Participate in defining and administering compensation, benefits, and promotions
Eliminate impediments and evolve systems and practices in support of Lean-Agile development along with scrummasters
Take subtle control in assignment of individuals to teams; address issues that teams cannot unblock; make personnel changes where necessary
Evaluate performance, including Team input; provide input, guidance, and corrective actions
Serve as Agile coach and advisor to Agile Teams with scrummasters
Remain close enough to the team to add value and to be competent manager; stay far enough away to let them problem-solve on their own
Help preserve and protect the WFH program by performing periodic audits of intended and actual work, and providing audit information to HR when requested
Program Execution:
Help in the building Agile Milestones and Roadmaps, as well as the building plans that enable them
Help develop, implement, and communicate the economic framework
Participate in Inspect and Adapt Workshops
Help protect Teams from distractions and unrelated or unnecessary work
Assist the Release Train and Value Stream Engineers with PI Planning readiness and Pre- and Post- PI Planning activities
Participate in PI Planning, System Demo, and Solution Demo
Build Partnerships with suppliers, subcontractors, consultants, partners, and internal and external stakeholders
Provide other resources as necessary for teams and ARTs to successfully execute their Vision and roadmap
Reinforce the Essential SAFe practices
Identify delays in the system by facilitating or participating in value stream mapping
Work with Release Train and Value Stream Engineers and system stakeholders to help ensure alignment and effective execution of Strategic Themes.
Work with System Architect/Engineer, Product Managers, and Product Owners to establish clear content authority
Continuously assist in aligning teams to system mission and vision
Help ensure the engagement of Business Owners, Shared Services, and other stakeholders
Create an environment where the facts are always friendly
Provide freedom and safety so individuals and teams are free to innovate, experiment, and even fail on occasion
Communicate openly and honestly with all stakeholders
Keep backlogs and information radiators fully visible to all
Value productivity, quality, transparency, and openness over internal politics
Built-in Quality:
Understand, teach, or sponsor technical skills development in support of high-quality code, components, systems, tests, and Solutions
Foster Communities of Practice
Understand, support, and apply Agile Architecture
Why Work Here?


MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours. MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet.

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can't be found elsewhere. Which is why we say - #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can't really go wrong. MasterControl could be your next (and last) career move!

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Qualifications:For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
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